Useful Resources

This webinar, presented by Jenifer Bosco, Director of the Office of Patient Protection at the Massachusetts Health Policy Commission, will explain the health insurance appeals process and the health insurance enrollment waiver process.

Phone: 617-521-7794; 877-563-4467, Email: doicss.mailbox@state.ma.us; The primary mission of the Division of Insurance is to monitor the solvency of its licensees in order to promote a healthy, responsive and willing marketplace for consumers who purchase insurance products.

Phone:800-243-4636; Promotes independence, empowerment, and well-being of older people, individuals with disabilities, and their families.

Phone: 877-MA-ENROLL; The Health Connector is a state-based health insurance Marketplace that makes shopping for affordable health and dental coverage easier for Massachusetts individuals, families, and small businesses.

Phone: 888-813-9220; Enter some basic information about your company and your employees to start shopping for health insurance.

Phone: 800-841-2900; MassHealth In Massachusetts, Medicaid and the Children’s Health Insurance Program (CHIP) are combined into one program called MassHealth. MassHealth members may be able to get doctors visits, prescription drugs, hospital stays, and many other important services.

Phone: 888-830-6277; The Health Care Division has been at the forefront of health care advocacy, enforcement, and consumer protection. The Division enforces health care laws to protect the rights of Massachusetts consumers and to halt unfair or deceptive practices that may harm consumers.

Phone: 800-462-5540; OPP safeguards the rights of health insurance consumers by regulating the internal appeal process and administering external reviews for consumers with fully-insured Massachusetts health insurance.

Phone: 617-973-0865; File a complaint with the Bureau of Health Professions Licensure.

Phone: 800-377-0550; The Board of Registration in Medicine is responsible for licensing, regulation, and discipline of Massachusetts physicians and acupuncturists.

Regulations issued by the Departments of Health and Human Services (HHS), Labor, and the Treasury standardize both an internal process and an external process that patients can use to appeal decisions made by their health plan.

Phone: 866-444-3272; EBSA's goal in providing direct assistance is to raise the knowledge level of plan participants and beneficiaries, plan sponsors, service providers and other interested parties and to ensure that they have access to available plan documents filed with the Department of Labor.

2018 Open Enrollment is over. Still need health insurance? You can enroll in or change plans if you have certain life changes, or qualify for Medicaid or CHIP.

Phone: 800-MEDICARE; The Centers for Medicare & Medicaid Services (CMS), a branch of the Department of Health and Human Services (HHS), is the federal agency that runs the Medicare Program. CMS also monitors Medicaid programs offered by each state.

It is the mission of the U.S. Department of Health & Human Services (HHS) to enhance and protect the health and well-being of all Americans. We fulfill that mission by providing for effective health and human services and fostering advances in medicine, public health, and social services.